Last updated: May 4, 2025

This Privacy Policy describes how Casa Mirandas store (the “Site”, “we”, “us” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase at casamirandas.com.br (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.


How We Collect and Use Your Personal Information

To provide the Services, we regularly collect personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or third parties.


What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly From You

Information you submit to us directly through our Services may include:

  • Contact information, including your name, address, phone number, and email.

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information, including your username, password, security questions, and other information used for account security purposes.

  • Purchase information, including items you view, add to cart, or save in your account, such as loyalty points, reviews, referrals, gift cards, or purchases.

  • Saved loyalty points/product reviews/referrals/gift cards.

  • Customer support information, including any information you choose to include in communications with us, for example when sending a message through the Services.

Some features of the Services may require you to provide certain information directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.


Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other information related to your interaction with the Services.


Information We Obtain From Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payments and fulfill your orders.

  • When you visit our Site, open or click emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.


How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services and fulfill our contract with you, including processing payments, managing orders, sending account and transaction notifications, organizing shipping, facilitating returns and exchanges, and managing your account. Shopify may also combine your account with other Shopify services you choose to use, in accordance with its own Privacy Policy.

Marketing and Advertising

We may use your personal information to send marketing and promotional communications by email, text message, or mail, and to display advertisements tailored to your interests on our Site and other websites.

Security and Fraud Prevention

We use your personal information to detect and prevent fraudulent, illegal, or malicious activity. You are responsible for maintaining the confidentiality of your account credentials. If you believe your account has been compromised, please contact us immediately.

Customer Communication and Service Improvement

We use your information to provide customer support and improve our Services. This is in our legitimate interest to respond to inquiries and maintain our business relationship with you.


Cookies

Like many websites, we use Cookies. For specific information about the Cookies used by Shopify, visit:
https://www.shopify.com/legal/cookies

We use Cookies to improve our Site and Services, remember your preferences, conduct analytics, and better understand user interactions. Third parties may also use Cookies on our Site to tailor services and advertisements.

Most browsers automatically accept Cookies, but you can modify your browser settings to remove or reject them. Please note that blocking Cookies may negatively impact your experience and cause some features to malfunction.


How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With vendors and service providers (IT management, payment processing, analytics, shipping, customer support).

  • With business and marketing partners.

  • When you consent to disclosure (e.g., social media integrations).

  • With affiliates within our corporate group.

  • In connection with legal obligations, mergers, bankruptcy, or to protect rights and safety.

We do not use or disclose sensitive personal information without your consent.


Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Information shared on public or social media platforms may be visible to others without limitation.


Children’s Information

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.


Security and Data Retention

No security measure is completely secure. We recommend not sending sensitive information through insecure channels. We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.


Your Rights

Depending on your location, you may have rights including:

  • Right of access

  • Right to deletion

  • Right to correction

  • Right to data portability

  • Right to restrict processing

  • Right to withdraw consent

  • Right to appeal

  • Right to manage communication preferences

You may exercise your rights by contacting us. We may verify your identity before responding.


Complaints

If you have complaints about how we process your personal information, contact us. If unsatisfied, you may contact your local data protection authority.


International Users

We may transfer and process your personal information outside your country of residence. Where required, we use recognized data transfer mechanisms such as Standard Contractual Clauses.


Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us:

📧 ola@lojacasamirandas.com